Division 1: Health Psychology, Clinical Nutrition & Medical Advisory

• What services are offered under the Health Psychology & Medical Advisory Division?

  We provide preventive and supportive care in health psychology, clinical nutrition, and general medical advisory. This includes mental wellness counseling, nutritional guidance, chronic disease support, maternal and child health counseling, and telemedical consultations for medical advice and prescriptions.

• Who provides the medical and psychological consultations?

  All consultations are led by Dr. Eng. Jerish Neeraj, an MBBS-qualified medical doctor, PhD in Health Psychology, and expert in Clinical Nutrition. He is supported by SLMC-registered physicians, qualified dietitians, psychologists, medical laboratory technologists, and nurses.

• Do I need a doctor’s referral to book an appointment?

  No. You can book an appointment directly through our official JIM Medico website or WhatsApp. Our team confirms your appointment and sends meeting details.

• Can I get a medical prescription through an online consultation?

  Yes, SLMC-registered doctors can provide prescriptions after proper consultation. Controlled or psychiatric medications are not prescribed online.

• How are health psychology services different from psychiatry?

  Health psychology focuses on behavioral, emotional, and lifestyle factors. Unlike psychiatry, we do not prescribe psychiatric medication but help clients manage stress, anxiety, depression, and lifestyle challenges.

• Can I get my lab or scan reports explained online?

  Yes. Share your lab, ECG, ultrasound, CT, or MRI reports via WhatsApp or email before the session. Doctors will explain results during consultation.

• Are services available in Tamil?

  Yes. Full bilingual support is available in English and Tamil.

• Can I get psychological and nutrition support together?

  Yes. Combined sessions with Dr. Jerish and our registered dietitian are available for holistic plans addressing emotional and physical health.

• How are online sessions conducted and how long do they last?

  Sessions are conducted via Zoom, Google Meet, or WhatsApp video call, lasting about 45 minutes. Appointment links are sent after payment confirmation.

• What are the charges for consultations?

  Sri Lanka: LKR 4,000/session; International: LKR 8,000/session; Schools: LKR 15,000/3-hour session; Corporate: LKR 25,000/3–4-hour workshop.

• What if I need urgent advice or a follow-up after my consultation?

  Urgent guidance is available via WhatsApp. Follow-ups can be rebooked easily; previous health records are reviewed before the next consultation.

• Who can benefit most from these services?

  Working professionals, new mothers, students, individuals managing chronic diseases, and Tamil diaspora clients seeking bilingual care.

• Are my consultations private and confidential?

  Yes. All consultations follow medical ethics and confidentiality laws. No information is shared without written consent.

• Can I request home visits for nursing or dietitian services?

  Yes, limited home visits are available in Colombo for specific cases (postnatal mothers, newborn care, bedridden patients), based on availability.

• How do I prepare for my online session?

  Ensure internet/video setup, keep medical reports nearby, and note symptoms/questions/goals for effective consultation.

Division 2: Medico-Legal Division

• What types of cases does the Medico-Legal Division handle?

  We manage all healthcare-related disputes, including negligence, malpractice, insurance, forensic, and regulatory cases.

• Can patients and doctors both contact you?

  Yes. Representation and advisory support are provided for both patients and healthcare professionals.

• Do you appear in court?

  Yes. Senior attorneys handle all levels from District Court to Supreme Court.

• How do I book a consultation?

  Through our website or WhatsApp.

• Can you defend a doctor accused of malpractice?

  Yes. We specialize in physician defense using clinical evidence and legal expertise.

• Do you help hospitals improve compliance?

  Yes. We design ethical SOPs, consent policies, and risk management plans.

• Are your services confidential?

  Completely. Client information is strictly protected under our professional code.

• How can I learn about medico-legal law?

  We offer workshops for hospitals, students, and healthcare professionals on medical law, ethics, and professional conduct.

Division 3: Biomedical Engineering & Biomechanics Division

• How does the biomechanics and sports performance analysis service work?

  Personalized biomechanics and sports performance analysis includes 3D motion capture, muscle activation/posture assessment, injury risk prediction, rehab progress monitoring, and nutrition/psychological support.

• Who are the professionals behind this division?

  Dr. Jerish Neeraj, Mr. Vakeeshan (Senior Physiotherapist), Mrs. Ramya Janarth (Senior Dietitian), and two MBBS doctors providing medical support.

• What kind of clients or organizations can benefit from this division?

  Hospitals, sports academies, medical device suppliers, insurance companies, physiotherapy centers, and individual athletes seeking performance evaluation.

• How does JIM Medico support physiotherapy and sports medicine professionals?

  Motion tracking, gait analysis, rehabilitation plans, sports performance reviews, and nutritional/psychological guidance for holistic care.

• Can individual athletes book biomechanical assessments?

  Yes. Sessions include full movement evaluation, performance feedback, injury risk assessment, and optional nutrition/mental focus plan. Follow-up sessions track progress.

• What confidentiality and data protection measures are followed?

  Data is encrypted, access is limited to authorized professionals, client consent is required before sharing, and secure deletion is done after service completion.

• How does this division connect with other JIM Medico divisions?

  Works with Medico-Legal Division (device evidence, legal reports) and Tele-Medical Division (remote evaluation) to provide integrated solutions.

• Does JIM Medico support sports injury rehabilitation?

  Yes. Integrated rehab programs include physiotherapy, performance tracking, nutritional recovery planning, and sports psychology consultation.

• How do I book an appointment or service package?

  Via JIM Medico website, WhatsApp, or direct email. Admin confirms date, scope, and payment. Clients receive confirmation letter, consultation slot, and timeline.